At Global Chemical Solution (GCS), we prioritize customer satisfaction and transparent service delivery. If you have recently purchased SSD chemical solutions or related services and believe you are eligible for a refund, this page will guide you through our official claim and refund process.

✅ Refund Eligibility

We accept refund requests under the following conditions:

  • You received damaged or unusable products
  • Your shipment was incomplete or contained incorrect items
  • The product was never delivered within the estimated timeframe
  • The SSD solution did not match the product description or agreed specifications
  • You canceled the order within the allowed cancellation window (usually 24–48 hours)

⚠️ Refunds are not granted for misuse, unauthorized resale, or illegal use of SSD chemical products.

📋 How to File a Refund Claim

To initiate a refund request, please follow these steps:

  1. Email Us: Send a refund request to refunds@gcsolutions.com
  2. Include the following details:
    • Full Name & Contact Information
    • Invoice or Order Number
    • Product Details (SSD type, quantity)
    • Reason for refund request
    • Photo or video evidence (if applicable)
  3. Wait for Confirmation: Our support team will review your case and respond within 3–5 business days.

🔁 Refund Processing Time

Once your refund is approved:

  • Refunds are processed within 7–10 business days
  • Payments will be returned via the original payment method (bank transfer, credit card, or digital wallet)
  • You will receive a confirmation email once the transaction is complete

❗ Non-Refundable Cases

We do not process refunds for:

  • Opened or partially used SSD chemical containers
  • Products purchased from unauthorized third-party sellers
  • Services already rendered (such as technician visits or custom blending)
  • Claims made after 14 days of delivery
  • Purchases made for illegal or unapproved purposes

🧾 Exchange & Replacement Options

If you received a defective or incorrect item, we may offer free replacement or product exchange instead of a monetary refund, depending on availability and location.

🛡️ GCS Guarantee

At Global Chemical Solution, we stand by the quality of our products and ethical standards of service. If something didn’t meet your expectations, we’re here to make it right.

📞 Need Help?

If you have any questions or concerns about a refund claim:

📧 Email: Refund@gcsofficials.com
📞 Phone: +1-270 775 1304
🌐 Website: www.gcsofficials.com